Tuesday, April 30, 2013

Team members and basic etiquette


  • Should know the team goal and individual goal.
  • Respect team members.
  • Share ideas, knowledge.
  • Should know each team member.
  • Maintain good eye contact.
  • Be confident and positive.
  • Have the helping tendency.
  • Perform the assigned work properly.
  • Keep updating about the individual work progress.
  • Reporting to the boss as required.
  • Should not over advice.
  • Ensure to discuss briefly about the work in team meeting.

Laying off an employee and Etiquette


  • Convey the bad news to particular team member quickly and all at once.
  • Should never announce such information by email or third party.
  • Prefer informing terminating news in person.
  • Always give the reason related to the position.
  • Don’t say, “I know how you feel.
  • If Possible, help or recommend with job assistance.
  • Do not be harsh or rude to the lay off staff members.
  • Should give reasonable time to say goodbye.
  • Make sure to get back to the work on time. 

Etiquette for Hello and Goodbye in the work place


  • Make sure to say colleagues “hello” in the morning.
  • Do not forget to say “goodbye” when leaving for the day.
  • Should smile at the time of greeting.
  • Maintain good eye contact.
  • Volume should be normal.
  • Leaving desk or office to take a lunch break requires a brief goodbye to your boss.
  • Should not ignore to greet the office receptionist.
  • Maintain good facial expression.
  • Interacting over the phone conclude a call goodbye or thank you.

Manners to Welcome New member in the office


  • Introduce yourself to the new members.
  • Send welcome mail with few basic detail of new person to all the office members.
  • Interact with new person not on personal level but professional level.
  • Do not stare at the new members.
  • Should invite and share lunch with new members.
  • Help him/her whenever required.
  • Share few common details of the company and work.
  • Never ask the reason for leaving the previous company on the first day.

Etiquette of festival celebration in the office


  • Celebrate all festive occasions with all the rituals and traditions.
  • Individual should be comfortable to celebrates all major festivals.
  • Should not ignore the celebration moments.
  • Should greet all members of the office during function of celebration.
  • Show respect for other religion festival.
  • Should participate to perform in the program.
  • Ensure to say thanks to the host team.
  • Should send email on occasion of festival wishing all the office members. 


Basic customer care Etiquette


Customer Care and Etiquette involved 

  • Should maintain and behave in friendly way to the customer.
  • Should always show interest in solving customer problems.
  • Should be well knowledge person.
  • Make sure to follow up.
  • Should maintain good relationship with customer
  • Reporting to the boss before leaving for the house.
  • Communicate in language known by the customer.
  • Helping peers in required time.
  • Customer survey is essential at certain interval.

Important tips for call centre customer care Representative


Below are the few tips which will help call centre employee to perform well
  • Be polite and optimistic.
  • Should be complete expert.
  • Should respect the customer.
  • All Customer calls to be considered important.
  • Understand and respect the customer queries.
  • Should be reliable professional.
  • Should make confidence and patience as strength
  • Knowledge is essential in this job profile.
  • Individual should update themselves with current issue.
  • Should show interest in each customer call and their queries.
  • Customer care representative should solve the problem in less time.
  • Individual should be flexible in working style as per the company demand.
  • Company keep the customer informed of the reasons for the change.
  • Good communication and presentation skills.
  • Interested to work in night based shift.

Presentation Etiquette


 Individual while giving presentation should keep following points in consideration.
  • Dress in complete professional attire.
  • Start and finish on time.
  • Be positive and confident
  • Speak clear and to the point.
  • While showing slideshow don’t read the screen to your audience.
  • Allot proper time for question and answer
  • Conclude with thanks.

Tips for Good relationship with colleague


  • Be polite and kind
  • Never talk too much,
  • Do not disturb while working.
  • Understand the like and dislike of co worker
  • Never make fun at the back of colleague
  • Learn to encourage and motivate.
  • Maintain healthy relationship
  • Assist and help in work
  • Never over advise
  • Should share the lunch
  • Have healthy competition.
  • Never stare at the peer monitor.
  • Avoid interfering in the personal matter.
  • Greet everyday.
  • Do not forget to say bye while leaving for the day.



Proper conversation in the work place


  • Be a good listener
  • Do not interrupt other while speaking
  • Maintain normal volume while interacting with co workers
  • Speak to the point, clear, crisp and in short.
  • Prefer explaining when asked
  • Speak slowly and in polite manners.
  • Maintain good eye contact
  • Do not have habit of speaking irrevelent during important business discussion.
  • Should avoid replying in harsh tone/words.
  • Avoid fidgeting with dress
  • Never touch face while speaking
  • Gentle smile is essential.
  • Should not point finger.
  • Avoid over shaking of head  

Client Meet Etiquette


Clients are having important role in the success of any organization thus maintaining good client relationship is essential.  Here are a few tips for better client management;

  • Know your client and work in detail.
  • Prepare in advance all about the meeting details after mutual consent of peer and boss.
  • Dress properly
  • Should maintain professional appearance.
  • Be punctual at the client meet place.
  • Do not forget to bring all required documents and files.
  • Allow client to speak and clarify essential doubts.
  • Be smart and quick to reply the client queries.
  • Be confident and positive throughout the meeting
  • At the end of the meeting make notes of important things to do.
  • Thank the client for taking the time to meet you.
  • Accompany the client to the reception area.
  • Shake hand while leaving. 

Good Elevator manner in the work place

Helpful tips for the professional in the working zone.

  • While waiting to board the elevator prefer to stand away from the doors.
  • Prefer mostly to take the stairs.
  • Hold the door if someone is coming in or near to the elevator door.
  • Do not forget to greet the known person in elevator.
  • Give people their space, if possible.
  • If standing near the buttons, be willing to push a button for others.
  • Have the habit to exit quickly when you reach your floor.
  • Stay farthest from the door if you will be the last person to step out. 

Body Language in the Work Place


Tips to follow: 
  • Maintain good eye contact.
  • Have graceful and gracious facial expression.
  • Good posture is an important aspect of individual body language.
  • Always prefer to sit properly and avoid slouching.
  • Never stand too close to someone.
  • Never have the habit of staring any one in the work place.
  • Avoid crossing arms habit while talking  to someone in the office. 
  • Watch your voice volume.

Tips for Personality Development in Career Growth


  • Be confident
  • Have Positive Attitude
  • Know the basic job etiquette
  • Good communication skills
  • Sound subject knowledge
  • Keep update of current issues.
  • Aware of professional dress attire.
  • Smart working person.
  • Career oriented and ambitious person.

Tips for Email Etiquettes


  
  • Person sending mail should introduce him/ her in brief.
  • Never write angry mails, effects business issues.
  • Be careful with use of exclamation points sparingly.
  • Avoid discussing confidential information in e-mails.
  • Reply to the received email at the earliest.
  • Never mention the following words in email, one-liners like "Thanks," and "Oh, OK”.
  • Avoid using shortcuts to real words.
  • Business mail should be clean, clear in words.
  • Prefer writing active voice.
  • Be clear in your subject line. 

Telephone Manners in the Work Place


Basic knowledge of business telephone manners is essential for individual in the work place. Following tips should be considered in handling office phone.

  • Prefer to speak clearly and slowly.
  • Inform caller before putting them on hold.
  • Do not forget to thank caller for waiting.
  • Receive incoming phone without much delay.
  • Avoid the habit to interrupt the person while he/she is talking.
  • Do not answer the phone if you are eating or chewing gum.
  • Do not give rush sign to close the telephone conversation.
  • Reply without delay the calls promptly that have been left on voice mail or answer phones.
  • Always offer to leave a message
  • Always end with” Thank you for your call" or "It was nice speaking with you".

Business Lunch Etiquette


Professional should be careful in business lunch with your peers, recruiters, clients or partners. Individual behavior or acts reveals much about the personality thus following are tips to be considered in maintaining proper dining etiquette.

  • At the lunch table, introduction of all, is the basic manners
  • Once everyone is seated do not forget to place the napkin on the lap.
  • Sit up straight and don’t tip your chair back.
  • Do keep your elbows off the table.
  • Never ask too many question related to menu to the waiter.
  • Give chance to the other in giving orders.
  • Prefer ordering familiar food.
  • Avoid ordering too expensive food item.
  • Avoid alcohol  drink
  • Prefer eating from the outside and work your way in.
  • Remember solids on your left (bread plate), liquids on your right (water, ice tea, coffee).
  • Cut your meat or meal one piece at a time.
  • Don’t speak with your mouth full.
  • Listen more and speak only when required.
  • Maintain good eye contact
  • Remember licking fingers is completely unprofessional.
  • Once finished eating, place the knife and fork prongs down side by side on the plate with the handles.
  • Never use toothpicks.
  • Make sure you thank the host for the meal.
  • Do not forget to shake hands before you leave with good smile.

Career of Showroom Sales Executive and skills for the Growth


Showroom Sales executives

  • Good communication and presentation skills.
  • Should know the local language of the location.
  • Understand customers and their requirement.
  • Good description and explanation of the products
  • Explain Features, benefits and advantages of the product to the customer.
  • Should be capable of converting walk-ins into sales.
  • Preparation of estimate vouchers as per the items sold.
  • If there are any defects, report to the company or authority person of a company.

Sales Agent and career



  • Should handle and manage customer inbound calls.

  • Should reply well to the customer.

  • In certain cases, reroute customer calls to appropriate authority person.

  • Maintain a database of customer calls and other related information.

  • Should involve and conduct market research.

  • Know how to mail billing copies of sales to customers.

  • Manage, monitor and schedule customer appointments with sales team.

Marketing Executive and Responsibilities


·         Know about the products in detail.
·         Responsible for sales and marketing in required market.
·         Fixing up appointments with clients.
·         Handle Client interaction & solving client queries.
·         Identify new areas of sales opportunities and generate business.
·         Impressive  presentations skills.
·         Able to handle client interaction efficiently.
·         Good communication skills.
·         Should  have knowledge of geographical locations.
·         Should have knowledge of Online Marketing Tactics and Strategy.

Hr Generalist and Required skills for Career Growth



Skills required
  • MBA
  • Good knowledge of various human resources areas.
  • Legal acquaintance of the local environment.
  • Outstanding proficiency in communication.
  • Excellent program management expertise.
  • Critical Competencies.
  • Positive and confidence personality.
  • Should have good computer knowledge.

Sales professional and Importance of Know customer management



In today world customer is a playing important role. Sales professional must know about the customer and should build good rapport with them. Collecting queries and proper respond is the sign of sales professional, Identifying and classifying the customers is the another factor of customer relationship management. Thus implementation of customer relationship management helps individual in career growth.

12 Golden Tips for Freshers in Work Place



  • Know about the company.
  • Abide by the company dress code and company rules.
  • Be a quick learner.
  • Love your work.
  • Be positive and confidence.
  • Never say no to any assigned task.
  • Improve communication skills.
  • Learn telephone and email etiquette.
  • Keep update of the current issues.
  • Respect seniors and boss.
  • Clarify the doubt at the earliest.
  • Complete the assigned task at the required time.

Hr Dress


There is no particular dress code for Hr profession but few basic things to be considered
in the dress style. they are as follows:

Women
  • Full sleeves/short sleeves formal shirt.
  • Formal pants/trousers/skirts.
  • Business suit.
  • Ladies leather shoe
  • Simple makeup
  • Less ornament
 Men
  • Full sleeves formal shirt.
  • Half sleeves formal shirt.
  • Formal pants/trousers.
  • Branded wrist watch.
  • Leather shoes.

Know the Responsibilities of Sales Executive




  • Should always know in and out of the product to be sold.
  • Make and meet new potential customers.
  • Give brief description about the product.
  • Be capable of solving customer queries.
  • One should have convincing ability.
  • Negotiate the terms of an agreement and close sales.
  • Keep update of market and customer information.
  • Provide feedback to customers as required on regular interval basis.
  • Make opportunity to represent your organisation at trade exhibitions events and demonstrations.
  • Identify business opportunities.
  • Maintain the data of sales as a proof of records.
  • Review your own sales performance.
  • Reporting to the team leader.
  • Send details and copies of the record sales to boss.


Monday, April 29, 2013

Role of HR Admin in a Company

To have further growth in career, Individual should perform well and handle properly the following assigned task
  • Maintain  employees database management, personal records, leaves, P.F., ESI,
  • Maintains computerized attendance records
  • Getting all the forms filled for statutory requirement.
  • Updating and maintaining of employee personnel file.
  • Responsible for proper salary processing,
  • Involved in preparation of offer letters, appointment letters,
  • Taking care of office correspondence and filing.
  • Assisting in day-to-day HR & Admin. related work.
  • Issuance of various HR letters (confirmation, promotion, and salary revision, address proof etc.).

Know more About Telemarketing job


They are also consider as Tele - Sales, Tele - Calling, Tele - Marketing.
Responsibilities include calling up on the database & generating the leads. Basic Knowledge of computer arises while maintaining the MIS and proper customer database. One should be capable of handling customer enquiries in large numbers and necessity of regional language requires. With the entire above one must be able to sustain a conversation, mainly in handling complicated customer. Other activities involved in this job profile is scheduling appointment for Business Development Manager and following up with the lead.

Hr Recruiter and roles



A successful hr recruiter is not only good in the screening the profiles from the database and applications received but also have the excellent communication skills.
Calling the applicants and informing them about the job opportunity, fixing the interview schedule with proper follow up is a challenging job. Industry and knowledge updates are always required in this job.

Thus to work successfully individual should have communication skills, People skills, interviewing skills and smart personality.

Responsibilities and skill required for the Data Entry Job



Individual should prefer to work on long term basis as per the required time. This job profile does not require any particular qualification. Mainly students, house wife, retired person opt this job to meet their extra expenses. Excellent typing speed of at least 50wpm is the only demand of this profile

Know about Medical Transcription and The Career Growth

This job is mainly home based by means of target and on shift basis. There are few things to be taken in to consideration, that the audited transcribed files should meets the standard quality of the client and one should have the ability to communicate QA concerns/questions effectively with client/user. The most important part of this profile is to have good subject knowledge, should be well qualified editor and maintains consistent an accuracy score of 99% or high.

Personal Secretary and the Required skills


Responsibilities of personal secretary involves maintaining calendars, scheduling and coordinating appointments, receiving calls and/ or greetings visitors, taking and relaying messages and responding to the requests for information. Further they have to screen phone calls, make enquirers  requests, and handle them with due care and intelligence. Apart from good personality and excellent communication successful Personal secretary possess the following qualities.
  • Knowledge of shorthand & Accounts.
  • Good knowledge of (MS -Office).
  • Good organisational and time management skills.

Career Growth and Few Facts


Before joining any job, one always looks out for the following aspects like good organisation, job profile, monetary aspects, growth prospects and good atmosphere and pleasant colleagues are important but generally overruled by above factors.

Where good co worker helps an individual in adjusting in the new atmosphere, in learning and sharing knowledge and building personal relationships, however adjusting in the environment initially not so conducive could also help an individual to sharpen its people management skill.

To conclude, fact is that today the working scenario of every company is changing to a comfort working zone , but fear of recession has huge impacted the mind set of an individual and thus monetarys. aspects plays a key role over good and supportive colleagues. Where at the end everyone looks forward for the career growth both in terms of profile and monetary aspects

Leadership Quality requires for the Career Growth


Once the teacher gave his student a sieve and asked them to fill it with water at the pool, nearby. After some times, he went down to the pool to see what his students were doing, and found them seated morosely around the sieve.

It was very big task which the students failed to do so, teacher smiled and waded into the pool and threw the sieve far out into the pool, it sank but was full of water

From the above story, we learn that every stress and problems in achieving the goal should be approached in a positive and creative way. Team Leader is responsible for his team and company target  thus he/she ensures to lead team in proper way. Apart from assigning task to members, team leader quality also  involves of solving problems in easy way, and  should be a creative thinking person. Motivating the  team members with positive attitude boost the members morale and helps them in accomplishing  the task successfully, Thus successfully making team members to achieve the team target is the great quality of the leadership.


Learn to be a Perfect Recruiter


Once upon a time, there was a king, known for his generous and kind heart. One day an old lady approached king’s court and requested him for his son job. Through his ministers, king came to know that her son was too fool to fit for any work.

On hearing the plea of old lady, king decided to keep his son for his own purpose as a personal servant who would take care of him every time. Also he wanted to prove his kingdom people that foolish person can be changed and are fit to work provided, if an opportunity given to them.

The foolish boy was appointed as king’s servant, thus foolish servant served the king in whatever way, he could. As days passed by, king found quite tough in tackling his foolish servant work but on seeing his innocence face and his mother grief, king heart melted every time and thus ignored his all fault.

One hot day the foolish servant sat fanning by the side of the king who was sleeping. He noticed a fly on the chest of the king and tried to swish it away. The fly would go away for the moment and come back again to sit on the king's chest.

The foolish servant could take it no longer and decided to teach the fly a lesson. He looked for a dagger to kill it and when he found it brought it down with all force on the fly. The fly flew away but the king died as result of the dagger blow delivered by the foolish servant.
 
The above story says teaches that Recruitment is an important phenomenon on the basis of which company growth depends, recruiting right people for right job is essential for the company progress. Therefore Hr professional should perform their duties and responsibilities with due care and intelligence, Failure of right selection for a particular designation results loss of time and money for the company. Thus Hr in recruitment division must know the interview skills, and selecting the suitable person for the required job.

Learn to be Flexible for professional Growth


Once people used boat to reach from one bank of river to the other to avoid pollution and heavy traffic. One day a man wearing gold bracelet got into the boat. Halfway across the river, all of sudden his bracelet hooks opened and fallen into the river.

The boat immediately stopped and everyone urged him to quickly drop in and get it. Man was a good swimmer instead of getting into the river he carved a little mark into the side of the boat and said to every one that "This is where my bracelet fallen in. once boat reached the other bank, I'll retrieve it."

The boat quickly reached the other bank and docked. Using the notch on the boat, man plunged into the water with a splash. Everyone yelled.” What are you doing ?" "Finding my gold bracelet" he replied, as he ducked back under the water.

Man searched and searched but did not find his bracelet.

Thus Professional must not cling to set patterns and habits. Just like a boat keeps moving so does career. At one time a particular method works or a particular pattern can be used to predict things accurately but they don't guarantee that tomorrow they will also work or predict accurately.

Flexibility and new learning requires in the success of the career growth. Therefore individual must be prepared for accepting the changes and office environment.


Know the Responsibilities of Receptionist cum Admin



This profile deals with both receptionists responsibilities and admin management. Thus quite challenging job with good package. Below points gives few details related to this profession, which helps in the growth career.

  • Responsible for Booking and arranging meeting and conference rooms.
  • In charge of informing contracts, events, and birthdays on notice board.
  • Paying attention to visitors/guests.
  • Support Staff Management.
  • Taking messages and forward to relevant personnel.
  • Coordinate incoming and outgoing mails and couriers.
  • Handling administrative functions.
  • Maintains Staff attendance register and records.
  • Attending calls.
  • Book/intimate/Check billing of con call on Pan India basis.
  • Keeping various company records and website data.
  • Assist in organising various office programs.
  • MIS - Occupancy planning and reporting.
  • Record Management- Inventory control of assets, premises etc.
  • Handling front desk and Reception.
  • Coordinating with concerned department and IT Office.

Skill required:
  • Smart Personality.
  • Excellent Oral and Written English Communication skills.
  • Must have computer knowledge.
  • Knowledge of Ms Office. 

Smart Focus and Determination results in Career Success


Winners don't do different things, they do things differently." Remarkable quote by Shiv Khera……….

Once there was a drought in an area. There were a flock of crow that were very thirsty. After a long search they found a pot with sufficient water which was enough to quench their thirst. But as pot was too deep, it was difficult for all of them to reach the water in it. Therefore few of them flew away and rest tried to reach the water but failed. After sometime time except one rest gave up and flew away.

Single left out crow tried all the possibilities to reach the water but failed. After failing several time crow got an idea and started dropping stone in the pot. Thus soon the level of water reached to the neck of the pot, and crow quench his thirst not only for a time being but for a several days till he wanted.

Thus there are few achievers has set an example example of the above mentioned crow, who
never learnt to give up the hope, with positive attitude and strong determination they fought with various circumstances of life and at last were able to win the challenge and proved themselves an extraordinary person.

Sarala Bastian, Mushroom business, Chennai.

She was a undergraduate house wife, mother of  mentally retarded girl and belonged to lower middle class group. Her life was never so simple, one day she decided to bring change in her life. Thus with the initial capital of Rs 15,000, she started a mushroom farm in her backyard, with strong determination and self belief, she was able to overcome all hurdles in her life. Today she is been recognized as one of the successful entrepreneur of our country. In the year 2009, she was been shortlisted for the prestigious Youth Business International (YBI) Entrepreneur of the Year award for 2009. 
 
Patricia Narayana founder of Sandeepa Restaurant, Chennai.

The story of Patricia Narayan, winner of this year's 'Ficci Woman Entrepreneur of the  Year' award is an amazing women.  A journey of a women entrepreneur who started her business from selling .50 paisa a coffee  on the Marina beach  to owns a chain of restaurant in Chennai. Amid-st all odds -- battling a failed marriage, coping with her husband, a multiple addict, and taking care of two kids. Today she has become the inspiration of billion women who are suffering from poverty and domestic violence.
 
M Mahadevan founder of Oriental Cuisines Private Limited (OCPL), Chennai to Chicago.
He was a professor of a madras university.  He was not happy with his work and wanted to do something different in his life. Therefore he ventured into a  food business with no knowledge but with strong determination and self belief. His will power as a strength helped him in overcoming countless criticism and discouragement. Thus today he has set an example of  a successful entrepreneur.


Banwari lall   Founder of Tewari brothers, Kolkata
Common man migrated from a remote village near Lucknow, to Kolkata, to set
up his  dream of achieveing high in his life. Thus converted his dream into reality from small outlet shop by selling Samosa and hot milk to chains of restaurant  across the country.

R.Vasudevan founder of Hot Chips restaurant, Chennai
Once a  lecturer in a university decided to give up his teaching profession to do things different and ventured into preparing fresh chips & snacks. He named it “Hot Chips”.

Thus growth of individual in career life depends on the individual determination and focus towards their career goal.

Saturday, April 27, 2013

Office Receptionist, skills required for career growth





People will forget what you said,
People will forget what you did,
But people will never forget how you made them feel.
- Maya Angelou


Receptionists are vital role in making companies to run more smoothly. One makes overall idea about the organization from them. Thus Professional receptionists deliver excellence in their service and create good impression on behalf of the organization. To know more about it, following are the responsibilities involved and skill required in this job:

Responsibilities:

  • Attends incoming and outgoing calls.
  • Greet persons entering in the organization.
  • Checking the appointment time, date with the office visitors.
  • Informing concern official about the visitors, appointment if any.
  • Directing office visitors to meet the respective person.
  • Keeping the details of staff movements in and out of the company.
  • Maintaining proper visitors record.
  • Involve in few general administrative work.
  • As profession demands, following good time management.
  • Provides clerical support, if necessary.
 Skills:
  • Any graduates.
  • Should have pleasing personality.
  • Strong hold in verbal and written communication skills
  • Should know telephone and email etiquettes.
  • Should be aware of Time management & Organizational skills
  • Dedicated and career oriented.
  • Possess positive attitude.
  • No doubt, should be highly organized, motivated and result-driven.
  • Good knowledge of using computer, printers and scan machine etc.
  • Knowledge in MS -office etc.

Friday, April 26, 2013

Know the Desk Etiquette



Generally, in office people spends maximum hours at the desk. To make the place comfortable to work, individual should not only keep the desk neat and clean but also follow certain rules and manners. 

Desk pile up with unwanted things gives the impression of unprofessional. Thus to grow in career, one has to maintain desk etiquette.



Following are the etiquette related to desk.

  • Get computer or Laptop cleaned everyday.
  • Keep water bottle away from the computer or laptop.
  • Always keep the desk clean.
  • The daily required essential things only in the dustbin.
  • Keep all your stationery items at their proper place.
  • Ensure pens, pencils, highlighters, erasers, markers are at particular place.
  • Keep files at their respective drawers with a label on top of each file
  • Soft toys, photo frames to work is completely unprofessional.
  • Avoid using office phone for personal purpose.
  • Always ready with a notepad and pen
  • Avoid writing on loose paper.
  • Never keep any personal belonging on the desk.
  • Never stick chewing gum under the desk table.
  • Do not have lunch at the desk.
  • Throw wrappers of chocolates or wafers in dustbin.
  • Never peep into other’s workstation.
  • Prefer using extension phone than to shouting from the desk.
  • Keep vehicles keys, Bluetooth, earphones and other personal belongings at one place.
  • Prefer table top calendar and learn to mark important tasks as a reminder
  • Do not forget to make the drawer get clean once in week.
  • Do not forget to turn off your printer, scanner, computer, light before leave the office.
Have a look at your desk, once you complete reading the above points.

Lunch Manners in the work place





Professional should behave properly, at the work place to gain respect and appreciation from others. Behaving appropriate way, marks credit in the growth of career and thus, professional should learn to be responsible and wise in the office. 

Together lunch in the workplace is the basic manners, where, it helps to build up the tie among the employees. Being professional one should follow proper lunch etiquette in the work place to out stand from the others. Thus below is the lunch manners at the work place.
  
  • Be careful before packing for office lunch anything
  • Smelly food is not recommended at the work place.
  • Pack the lunch properly with aluminium foil in airtight containers.
  • One should learn to Label the food.
  • Write individual name on anything that put in the fridge.
  • Don’t prefer to eat at the work station or desk.
  • In emergency case, eat properly at the desk.
  • Always prefer to eat in the break room or office canteen.
  • Take lunch only during the assigned hours.
  • Avoid keeping others waiting during lunch hours.
  • Do not forget to wash hand before eating.
  • Do not start eating early before everyone’s food arrives on the table.
  • It’s a good gesture to invite boss as well.
  • Never eat with hands especially in office. Always use spoon and fork
  • Learn to share food among the fellow workers.
  • Any rotten fruits to work should be avoided.
  • Should not loudly smack lips or burp
  • Do not make noise while eating.
  • Should not talk about work at the lunch table.
  • Never talking or laugh with one’s mouth full
  • Use spoon and not hand while picking anyone else’s food.
  • One should not put the fingers in mouth while eating.
  • One should not pick or touch nose while eating.
  • Avoid attending phone calls during lunch hours unless it is an emergency.
  • Staring at someone else’s plate is completely unprofessional.
  • Finish your food properly.
  • Wash and keep the used plates, spoon and fork at the right place.
  • Never get up from the table until everyone has finished eating.
  • Avoid burping loudly.
  • Clean teeth with tooth pick only in the rest room.
  • Make the habit of cleaning mouth with mouth cleaner after eating.  
Remember to follow, the above mentioned tips, Next time while having lunch at the work place.












Wednesday, April 24, 2013

Qualities That Define Good Team Leaders

Growing in professional career seems no less than venturing into the dense dark forest. Where only the skilled hunter can sense the difference between misleading, dangerous path and right path towards the destination. The same, in corporate world, only skilled, knowledgeable and smart person know the art of handling team and management.

Leadership play imperative role in team target achievement and organization development.

Following is the few mantra which guide team leaders to hit the team goal.
  • Be knowledgeable, smart and familiar with current updates.
  • Know your strength, potential of each member in a team, organisation, surroundings and competitors.
  • Schedule the plan well; ensure that everything works out as per the plan schedule.
  • Sorts out the arising issues within Team members in smart and with mutual consent.
  • Plan out different ways to encourage and motivate your team members in achieving the desired target.
  • Be patience and have positive attitude.
 Thus the above points help team leader to lead the team in apt way, where ultimately team victory is the leaders victory.










Learn the Handshake Etiquette For Career Growth



Handshake etiquette is considered to be the most important part of greeting in the corporate world. Handshake is all about to show courteousness to the others in the official meets. Individual is judge of being professional only through the way he or she handshake, thus professional apart from their attire, communication, body language ought to learn basic handshake manners. 

As there is a famous say “first impression is the last impression.” Thus proper handshakes in the first meet add advantage in the career growth.


Following is the basic manners related to handshake, helps individual to show the sign of being complete and perfect professional.
  • Make research in advance of business greeting etiquette, depending on the local place cultures.
  • Be graceful and positive.
  • Should make eye contact with pleasant smile before handshake.
  • Introduction is must before extending hand for handshake.
  • Right hand is used to give a handshake.
  • The proper grip and hand position are essential to good handshake
  • While shaking the hands, keep the right hand always open so the lower joint of the thumb of both parties touch.
  • The grip should be firm and not strong.
  • Handshake involves smooth up-and-down motion.
  • Handshake should be for maximum 3 times.
  • Avoid the handshake with two hands.
  • People in other countries use variations of a handshake. 
In professional life, handshake convey, the right message about an individual. Thus must be careful, and follow the proper hand shake etiquette for further career growth.

Follow Basic Manners During the Official Trip



All most all corporations, have their offices in and out of the countries and thus, a necessity of travelling arises. Due to the globalization and further growth of a company most of the high level jobs involves travelling. In company, travelling becomes essential part for many reason such as client meeting, vendor meeting, plant expansion or inspection or branch visiting etc. Companies pay for transport, proper accommodation and various expenses which occur during official travel. Thus it becomes responsibilities of the employees, as a company representative, to maintain the basic business travel etiquette.

The following are the few important tips, which help individual to maintain business travel etiquette while travelling:

·         Should prepare in advance with mutual consent the purpose of travel
·         Should read the travel tickets instructions properly
·         Pack appropriate business attire and limited casual dress depending on the schedule of the business trips.
·         Do not forget to carry the required travel documents such as passport, visa, and any photo proof identity.
·         Carry all the important  official documents, laptop, cell phones etc,
·         Prefer to arrive at the airport, railway station or bus stand on time and complete all the formalities as required by place authorities.
·         Never forget to carry important travelling documents such as passport, visa or any photo identity proof.
·         While travelling ensure to follow all the travelling instructions.
·         Be polite and humble throughout the journey.
·         Look professional and maintain good conduct.
·         Maintain eye contact with people while interacting.
·         Do not make gestures and actions which cause inconvenience for other during the journey.
·         Watch the talk limit with boss or colleague during the journey.
·         Avoid drinking.
·         Avoid over eating.
·         Show respects towards female colleagues.
·         Take breakfast, lunch or dinner along with colleague or boss who has accompanied in the official trip.

By following these business travel etiquette, one can mark good impression in a business trip.

Tuesday, April 23, 2013

Manners at the Meeting



In a business meeting, adherence of manners is fundamentally required, helps to build respect among meeting participants and healthy corporate environment. In a company, individual growth is valued and counted as per the performance, skills, dedication and etiquette's. To achieve success, one must also learn to maintain the decorum of the work place. Besides good performance individual gets recognize by his behavior too, indirectly upshot the individual career growth.

Following basic essential guidance and information of meeting etiquette's  will help individual to makes good impression in meeting.

·         Should know the meeting agenda and its importance.
·         Prepare in advance.
·         Dress appropriately.
·         Turn off the mobile phones or put it in silent mode.
·         Notepad and pen is must.
·         Do not enter the meeting room in-between the meeting. It disturbs others.
·         Avoid taking cups of coffee or tea to meeting rooms unless and until allowed.
·         Be polite, positive and patient through out the meeting.
·         Never argue for any particular seat.
·         In case of a presentation, prefer to make it crisp and clear.
·         Make proper use of whiteboards, projectors, graphs, pointers, slides.
·         Never interrupt others while speaking, wait for turn.
·         Avoid chewing gum during the meeting.
·         Be a good listener.
·         Speak politely and in moderate tone.
·         Don’t thrust your opinion on others.
·         Have the habit of taking notes of what is being discussed.
·         Avoid whisper conversation with colleagues during the meeting.
·         Avoid giggling during the meeting
·         Always speak to the key points.
·         Never distract the meetings by fiddling with pen, notepad, cell phone, key, etc.
·         Do not yawn during the meeting.
·         Prefer to have question answer round at the end of presentation.
·         Long meetings should have a break of every two hours.
·         Breaks should be 20 minutes long, and meal breaks should be 30 minutes long.

Aforesaid points make individual to have good impression in business meetings which indeed results in the success at the workplace. Thus for career growth, basic meeting etiquette is always being considered important.

Monday, April 22, 2013

Office party and Basic Manners


All of us know that, party means full enjoyment, of music, dance, game. No end of fun when once party starts. For guys, a party means dance, flirt and for girls, a party means style. The same event differs, in case of official party. Office party is, far different from the personal party, our every move is being observed by entire office members, and gets counts in our professional growth. 

Office party is meant to build relationship for our career growth, and one silly action can ruin the entire respect earned so far and can mark negative  impact in the career life, therefore, one should be careful and act within the certain limits and boundaries. Followings are the few tips, helpful to a person to attend successful official parties:


  • Never say "NO" to the official parties.
  • Read properly the office party invitation cards or message.
  • Bring spouse to the official party, only if, mentioned.
  • Wear party dress as per theme, if any. Or else  prefer casual business attire
  • Arrive at the mentioned time.
  • Do homework and come, to build relationships.
  • Be gracious and graceful throughout the party.
  • Speak in moderate tone.
  • Mingle with maximum people present in the party.
  • Learn to introduce yourself to someone you don't know.
  • Remember to hold the glass drink, in the left hand, to make the right hand available for hand shake, back-slapping and mild hugging
  • Avoid long conversation over the cell phone during the party.
  • Never talk in detail about the upcoming meetings, deadlines, or projects.
  • It’s always wise to have healthy topic in discussion.
  • Listen more than to speak
  • Show respect towards the female members present in the party.
  • Avoid dirty jokes
  • Don’t gossip or bitch
  • Prefer to dance and sing in limit.
  • Avoid over eating.
  • Watch the limit of alcohol consumption.
  • Do not stay too long at the party.
  • Do not forget to say, word of thank to the person who has host the party.
  • Thank the host for the party and compliment him/her for the delicious food.
 Office party is a gateway for the career growth, and consider being an event to grab an attention. Thus proper utilization of an event and impressive action can bring many opportunities, promotions in the professional growth of an individual.