Basic customer care Etiquette

Customer Care and Etiquette involved 

• Should maintain and behave in friendly way to the customer.
• Should always show interest in solving customer problems.
• Should be well knowledge person.
• Make sure to follow up.
• Should maintain good relationship with customer
• Reporting to the boss before leaving for the house.
• Communicate in language known by the customer.
• Helping peers in required time.
• Customer survey is essential at certain interval.