Clients are having important role in the success of any
organization thus maintaining good client relationship is essential. Here are a few tips for better client
management;
- Know your client and work in detail.
- Prepare in advance all about the meeting details after mutual consent of peer and boss.
- Dress properly
- Should maintain professional appearance.
- Be punctual at the client meet place.
- Do not forget to bring all required documents and files.
- Allow client to speak and clarify essential doubts.
- Be smart and quick to reply the client queries.
- Be confident and positive throughout the meeting
- At the end of the meeting make notes of important things to do.
- Thank the client for taking the time to meet you.
- Accompany the client to the reception area.
- Shake hand while leaving.
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